What Is Needed To Open An Account
Not much, and it takes about a minute. It needs an accessible email address, a password, and an age of 18 or over. That is enough to reach the lobby and start playing. We will ask for identity documents later, before a first withdrawal, and we explain why further down this page.
One account per person is the rule, and it matters more than it sounds. Duplicate accounts get closed and any bonus claimed through them is void, so anyone who has registered with us before and cannot get in should talk to our support team rather than opening a second account. We can almost always recover the first one.
Who Can Register With Us
- Aged 18 or over, or older where local law sets a higher minimum age
- Allowed to play online casino games from the current location
- Opening the account personally, in the account holder's own name, not on anyone else's behalf
- Not currently self-excluded with us or through a recognised scheme
- Not already holding an account with us
We verify age at registration and again at verification. If an account turns out to belong to someone under age, we close it, void the play and return the deposits - there is no version of that where anyone wins, which is why we check early.
How Does Signing Up Work?
Four steps from the form above to a first spin.
Fill In The Form
An email, a password, and a tick to confirm an age of 18 and acceptance of our terms. That is the whole form.
Complete The Details
We ask for name, date of birth and address. Use the details that appear on the ID - this is the step that decides how smoothly a first withdrawal goes.
Set The Limits
Before depositing, take thirty seconds to set a deposit or loss cap. It is easier to decide now than mid-session, and it can be changed at any time.
Deposit And Play
Fund the account with any method we accept, claim the welcome offer if wanted, and the lobby is open.
Why We Ask For These Details
Every field on our registration form earns its place. Here is what each one is actually for, so none of it feels like paperwork for its own sake.
These confirm an age old enough to play and that the account belongs to its holder. They also have to match the ID at verification, which is why getting them right at registration saves time later.
This is how we make contact about the account, withdrawals and anything that needs attention. Use one that is checked regularly, and keep it current if it changes.
Licensing rules require us to know the country of play, and it determines which games and payment methods are available to the account.
Used for account security and for making contact quickly if something needs confirming before a payout. We do not pass it to anyone outside our own operation.
What we do with all of it, how long we keep it and the rights over it are set out in full in our Privacy Policy. The short version: we collect what we need to run the account and meet our obligations, and nothing beyond that.
What Happens After Registration
The account is live as soon as the form is submitted. The lobby is open to browse, games open in demo mode and it is all there to look around before putting any money in. Two things are worth doing early.
Verification, And Why Sooner Is Better
At some point we will ask for confirmation of identity with a photo ID, a proof of address dated within the last three months, and proof that the payment method belongs to the account holder. This is a licensing requirement and an anti-fraud one, and it is what stops anyone else claiming the balance.
It can be done at any time, but doing it now rather than at a first withdrawal is the single biggest thing that decides how fast a payout arrives. A verified account goes into the quick lane; an unverified one waits while we check. Same outcome either way, very different timeline.
Setting The Limits
From the account, it is possible to cap how much is deposited over a day, week or month, cap how much can be lost, set session reminders, or take a time-out. Tightening a limit takes effect immediately. Loosening one waits out a cooling-off period, deliberately, because that is the moment the pause is worth most.
None of it requires asking us, and none of it affects the ability to play within the limits set. It is simply easier to make those decisions now, before a session is underway.
If Registration Does Not Go Through
Three things account for nearly every failed sign-up. An email address already attached to an account, which usually means a previous registration with us and should be recovered rather than started again. A password our form rejects, which is almost always a length or character requirement rather than anything wrong at the user's end. Or details that do not match between fields, most often a date of birth entered in a different format. If none of those apply and it still will not complete, message our support team with the email address in question and we will identify what is blocking it rather than leaving it to guesswork.
Is The Welcome Offer Worth Taking
Our welcome package runs to A$5,000, 500 free spins and an A$650 free bet across the opening deposits. It is optional. Registering, depositing and playing on a real-money balance without claiming anything is fine, and we can remove an active bonus at any point - the bonus funds go, the real-money balance stays.
For anyone who takes it, five things on the offer show what it is worth: the wagering multiple, which games contribute and at what rate, the maximum stake allowed while wagering is outstanding, how long it lasts, and any cap on what converts to cash. We put all five on the offer itself before it is claimed, and our support team will walk players through any of them beforehand rather than afterwards.
One practical note: pick the offer before depositing. We cannot apply a welcome bonus retrospectively once the deposit has already landed.
How To Keep A New Account Safe
We handle the encryption, the verification and the monitoring. The part that stays with the account holder is the password and where it is typed, and these four habits cover almost everything that goes wrong.
- Use a password not used anywhere else. Reused passwords are how most account takeovers start, and they have nothing to do with how strong the password is.
- Never share it, including with us. We will never ask for a password by email, chat or phone. Anyone who does is not us.
- Type our address directly. Do not follow login links from emails or messages. Lookalike domains are the most common way casino accounts get taken.
- Log out on shared devices. And do not let the browser save the password on a machine that is not personal.
If it ever seems someone else has been in the account, tell us immediately and we will restrict it while we look. Acting early is what limits the damage.
Common Questions About Signing Up
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Verifying Your Account Without The Wait
Verification is the step most new players ask about, so it is worth getting right the first time.
We verify accounts to meet the identity and anti-fraud obligations that apply to online gambling, and to make sure withdrawals are paid to the right person. The quickest path is to submit clear, current documents that match the details on your account, usually proof of identity and, in some cases, proof of address or payment method.
Doing this early, rather than at the moment of your first withdrawal, means your cash-out is not held up later. The full list of accepted methods and typical timeframes is on our payments page, and if a document is knocked back our support team will tell you exactly what is needed.
What To Do Right After You Join
Once your account is open, a few first steps set you up for a smoother run.
Start by deciding on your limits while you are calm and clear-headed, then take a look around the lobby. Our games page is the fastest way to see what is on offer, from pokies to live dealer tables, and the return-to-player details help you pick titles that suit your budget.
If a welcome offer appeals to you, read how it works on our bonuses page before you deposit, since a bonus cannot be added after the fact. And if you mostly play on a phone, our mobile guide shows how to add Richard Casino to your home screen for one-tap access.
Which Games To Play After Signing Up
Browse the full game library for pokies, live dealer tables and jackpot titles.
