Richard Casino Responsible Gambling
We want you to enjoy playing with us and to stop when you want to stop. That means treating what we offer as entertainment and maintain control over their activity at all times.
Knowing your own limits, watching what you spend and noticing changes in how you play are what keep it that way. Below are the tools we give you, the signs worth watching for, and where to get help that is nothing to do with us. Always make informed decisions and only participate within their personal financial and time limits.
None of this is about discouraging you from playing. It is about making sure the decision stays yours. By using the tools below and following good gaming practices, you can stay in better control of your experience.
What Is Our Commitment?
We will be straightforward with you about how our games work and what our promotions cost, and we will give you the controls to set your own boundaries. We would rather you play within limits for years than heavily for a month. Everything here is designed to help you make informed decisions about your gambling activity. Responsible gambling focuses on:
- Playing for entertainment purposes
- Understanding personal limits
- Managing time spent gaming
- Avoiding gambling beyond personal budgets
- Recognising when additional support may be needed
Every game we offer is decided by chance. No system, streak or strategy changes that, and we will not pretend otherwise.
What Is Responsible Gambling?
Responsible gambling means maintaining control over when, how, and how much you play. A responsible approach includes:
- Setting realistic limits before playing
- Treating gambling expenses as entertainment costs
- Taking regular breaks
- Avoiding emotional decisions
- Understanding game rules and conditions
Gambling is not a way to make money or fix a money problem. If that is why you are depositing, please stop and use the support links below.
How Do You Set Limits?
Limits are the most effective tool we can give you, and they work best set before you play rather than during. You can cap deposits, time and losses from your account.
Deposit Limits
A deposit limit caps what you can add over a day, week or month. Lowering one takes effect immediately; raising one waits out a cooling-off period, because that is when the decision most needs a pause. It keeps you inside a planned budget, and avoid unnecessary deposits.
Time Limits
Time slips more easily than money. Use our session reminders, break up long sessions, and keep playing as one thing you do rather than the main one.
Loss Limits
A loss limit is a decision made while you are calm about a moment when you might not be. When you hit it, we stop you - and chasing what you have lost is the point at which playing stops being entertainment.
What Do Healthy Habits Look Like?
The players who enjoy this longest tend to share the same habits:
- Playing only with money set aside for entertainment
- Taking breaks regularly
- Keeping track of spending
- Staying aware of time spent playing
- Enjoying other hobbies and activities
Check in with yourself now and then. Your account history is there so you can see what you actually spent rather than what you remember spending.
What Are The Warning Signs?
Most people play without difficulty. For some it becomes hard to control, and it rarely happens all at once. These are the signs worth taking seriously:
- Spending more money than planned
- Increasing bets to recover previous losses
- Feeling stressed or anxious about gambling
- Hiding gambling activity from others
- Borrowing money to continue playing
- Spending excessive time on casino activities
If any of these sound like you, acting early makes a real difference. The support below is free, confidential and independent of us.
How Do You Take A Break?
A time-out costs you nothing and stops the account until it ends. It is worth taking when:
- Gambling feels difficult to control
- Players are spending more time than intended
- Gaming begins affecting daily responsibilities
During a break, you can focus on other things and check your approach to gambling.
When Should You Not Gamble?
You should avoid gambling when they are:
- Feeling stressed or upset
- Under the influence of alcohol or substances
- Trying to recover financial losses
- Experiencing pressure from others
Do not play when you are upset, under pressure, chasing a loss, or have been drinking. Judgement is the first thing to go, and it is the thing this needs most.
How Do You Protect Your Account?
Account security is also part of responsible gambling. You should:
- Keep login details private
- Use strong passwords
- Avoid sharing account access
- Monitor account activity
- Use trusted devices
Protecting an account helps prevent unauthorised access and supports safer gaming.
How Do Bonuses Affect Your Play?
Our bonuses should add to your play, never extend it past where you meant to stop. Before you take one, check:
- Wagering requirements
- Expiry dates
- Eligible games
- Maximum withdrawal conditions
Never deposit because an offer is expiring. There will be another one, and no promotion is worth spending money you had not planned to spend.
What Tools Are Available?
Everything below is in your account settings and yours to switch on without asking us:
- Deposit limits
- Session reminders
- Activity tracking
- Account restrictions
A tightening takes effect straight away. Loosening one waits, deliberately.
Where Can You Get Support?
If this is getting hard to manage, you do not have to sort it out alone or start with us. Talking to someone you trust, or to a service that does this every day, gives you guidance and assistance. Seeking help early can make it easier to address concerns and develop healthier habits.
What About Underage Players?
Online gambling should only be available to individuals who meet the required legal age in their location. We verify age at registration and ask you to give us accurate information during account registration. Parents and guardians can also help prevent underage access by:
- Using device controls
- Monitoring online activity
- Keeping account information private
How Do You Stay In Control?
If you take nothing else from this page, take these:
- Decide your budget before playing.
- Never gamble with money needed for essential expenses.
- Set time limits before starting a session.
- Avoid chasing losses.
- Take regular breaks.
- Understand game rules and bonus conditions.
- Stop playing when your limit is reached.
These steps can help keep gambling as a controlled entertainment activity.
Set A Budget Before You Start
The single most useful habit is deciding what you are comfortable spending before you open a game, and treating that figure as entertainment money rather than an investment. Only play with money you can afford to lose, and never with funds set aside for rent, bills or everyday living.
Deposit limits make this easier to stick to. Rather than relying on willpower in the moment, you can cap what enters your account over a day, a week or a month, and the limit does the remembering for you. The methods and timing behind deposits are explained on our payments page, and the limit tools are available from within your account.
Understand How The Games Work
Clear expectations are part of playing responsibly. Every game carries a built-in house edge, which means that over time the odds favour the house, and no strategy changes that. Wins and losses come in streaks, and a good run does not mean a game is due to pay, just as a bad run does not mean one is owed.
Knowing the return-to-player figure and the volatility of a title helps you choose games that match your budget and your mood. Those details are surfaced across our games page so you can make an informed choice rather than chasing a result.
Turn On The Right Tools For You
Staying in control is easier when the account is doing some of the work. Alongside deposit limits, you can use session reminders that nudge you about how long you have been playing, short time-outs that lock the account for a cooling-off period, and self-exclusion for a longer, firmer break.
These controls live in your account settings and take effect quickly once set. If you need help finding or applying them, the account and access guide points you in the right direction, and our support team can walk you through any of them.
Talk To Someone Early
If gambling is starting to feel less like a choice and more like a habit you cannot pause, talking about it early makes a real difference. That might be a friend or family member you trust, or an independent support service that deals with this every day and knows what helps.
Free and confidential help is available around the clock through national support services, and reaching out is a sign of strength rather than a last resort. If you or someone you know needs support, please make that call sooner rather than later.
Keep Play In Balance With Everything Else
Gambling is at its healthiest when it is one small part of a full life rather than the centre of it. If it is crowding out sleep, work, relationships or other things you enjoy, that is a signal worth listening to, even if the spending itself still looks manageable.
A few simple checks help: take regular breaks, never play to win back losses, and avoid gambling when you are stressed, upset or have been drinking. If any of these are hard to stick to, the limit and time-out tools in your account are there to give you a hand, and stepping away for a while is always a valid choice.
What Matters Most?
It comes down to keeping the decision yours. We will give you the tools and the plain information; what you do with them is up to you. Make informed decisions, understand their limits, and use available tools to support healthy gaming habits.
Treat our games as entertainment, not income. Set your limits, watch your time, and know the warning signs, and you can create a safer and more enjoyable experience.
And if it stops feeling like a choice, take a break and talk to someone. That is not a failure, it is the sensible move, and our team will help you do it without any pushback.
Need To Talk To Someone?
If you are worried about your own gambling or someone else's, come to us and we will set up whatever controls you need. You can reach our team through our casino's official support channels.
Support is also available from independent organisations that specialise in gambling-related help, and reaching out early can make a real difference. Players must be of legal age (18+) to gamble.




